Yes, I went to the VFS DC office to ask for my passport and retrieved it. I couldn't contact VFS any other way so it was the best option and it worked. But the staff there did tell me that if I hadn't come to find it, they would've just emailed/contacted me to send them a revised paid label to ship it to the new NYC office. Hope they do that for you!
Hi! Same problem!!! Passport got returned to DC while we applied from NYC! Did you successfully retrieve your passport?
Yes, I went to the VFS DC office to ask for my passport and retrieved it. I couldn't contact VFS any other way so it was the best option and it worked. But the staff there did tell me that if I hadn't come to find it, they would've just emailed/contacted me to send them a revised paid label to ship it to the new NYC office. Hope they do that for you!